Privacy Policy

Fáilte Ireland has created this privacy statement to demonstrate our firm commitment to privacy.

Fáilte Ireland respects your right to privacy and the legal protections that apply to visitors to the www.businesstools.failteireland.ie website. This Privacy Policy document sets out the policies in place to protect your rights to privacy and it outlines the manner in which we deal with personal data supplied on the website. When you visit the website, you are bound by the terms and conditions of this Privacy Policy.

The following sets out the information gathering and dissemination practices of www.businesstools.failteireland.ie An end-user can access our website and utilize a number of our services without providing any information at all.

However, all end-users who fill-in the Contact Us form on our website are requested to provide basic contact information, such as name, email address and telephone number. If you contact us, we may keep a record of that correspondence.

All end-users who use the Quick Business and Marketing Plan Tool are requested to include business information such as business name, address, telephone number, email address and business website address. This information is not stored.

All end-users who use the Hotel Benchmarking Tool in the Hotels section of the website will be required to provide financial and statistical data. Small text files called cookies are used to store this financial and statistical data on the end-user’s computer to ensure that this data is available for later access by the end-user. For more information on cookies, please see Cookies below.

Failte Ireland will not disclose an end-user's personally identifiable information to any third party without the end-user's express permission.

We do not follow an end-user's browsing path outside of our Web sites.

Information www.businesstools.failteireland.ie collects:

• Basic contact and demographic information
• The information collected when an end-user fills-out the Contact Us form on our website includes basic contact information, such as name, email address and telephone number.
• The information collected when an end-user uses the Business and Marketing Plan Tool includes the following contact and demographic information:

             - Business name 
             - Business address
             - Telephone number
             - Main contact email address
             - Business website address

             This information is not stored. 

• The information collected when an end-user uses the Hotel Benchmarking Tool includes statistical and financial data, which is collated and computed as part of the benchmarking process. Using cookies, this information is stored for 14 days on the end-user’s computer.

Cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser.

Certain sections of this website use cookies to maintain single end-user sessions as well as to aggregate broad demographic data as it relates to user behaviour.

The Hotel Benchmarking Tool in the Hotels section of the site uses cookies to enable users to retain certain financial and statistical data for a limited period (currently set at 14 days). Data entered in Step 1 of 3, which is solely for the computation of financial data as part of the benchmarking process, will be saved on the user’s computer once the user opts to tick the “Save my data” box at the foot of Step 1 of 3. Where the user opts not to save, the data is cleared once the user exits the site. In either case, Failte Ireland will have no access to the user’s data.

You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies.

A cookie can only store information provided by an end-user during their use of the Hotel Benchmarking Tool, based on the financial and statistical data entered during that visit to the tool. Allowing a website to create a cookie does not give the site access to the rest of an end-user's computer.

You can find more about the use of cookies on: www.cookiecentral.com
 

Information automatically logged

We use your IP address, log user agents and referring address to help diagnose problems with our server, to administer our Web site and to identify unique users. Your IP address is also used to gather broad demographic information.

Auditing our traffic figures:  We also provide our log file data to two third parties, that provide web analytics services, on a regular basis to verify our traffic figures to the website. The information is used solely for website traffic auditing purposes.
 

Surveys

From time to time, our website may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and delivery address) and demographic information (such as address, age and income level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website.


Use of Business Data

Business Data may be processed for the following reasons:

• For the collation and computation of financial data as part of the benchmarking process within the Hotel Benchmarking Tool
• For the collation of data within the Quick Business and Marketing Plan Tool

Privacy of Information

Your information will not be sold or passed on to any third party.
 

External Links

The website contains links to other websites and we must point out that we are not responsible for the privacy practices of other websites. This Data Privacy Statement applies solely to information that is collected by us from end-users of this website.
 

Privacy Policy Changes

Business requirements may necessitate changes to this policy. However your rights under Data Protection legislation will be protected and respected at every instance. Any changes to this policy will be published on the website.


Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, www.businesstools.failteireland.ie cannot ensure, guarantee or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies or privacy statements of these other websites.
 

Irish Data Protection Commissioner

Further information on your data privacy rights is available on the website of the Irish Data Protection Commissioner at www.dataprotection.ie/docs/Home/4.htm
 

Contacting the website

If you have any questions about this privacy statement, or the security practices of this site, visit the Contact Us section.